Accessibility
Statement

Going Beyond the Ride Since 2007!

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Accessibility Statement

Accessibility Statement for A Blessed Path / dba ReliaRide Medical Transportation
This is an accessibility statement from A Blessed Path, Inc. / dba ReliaRide Medical Transportation (“ReliaRide” here forth) regarding its website maintained at ReliaRide.org.


Measures to Support Accessibility
ReliaRide takes the following measures to ensure accessibility of ReliaRide.org:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Include people with disabilities in the design process.
  • Consult with accessibility professionals to understand and implement up-to-date accessibility measures.
  • Continuously collect feedback from people with disabilities to enhance the user experience and functionality.


Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ReliaRide is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the suggested accessibility standard.


Feedback
We welcome your feedback on the accessibility of ReliaRide.org. Please let us know if you encounter accessibility barriers by contacting us at:

We try to respond to feedback within one (1) business day. When providing feedback, we encourage everyone to share as much detail about the barriers encountered as possible so that we can recreate and eliminate any barriers for our users. 


Limitations and Alternatives
Despite our best efforts to ensure the accessibility of ReliaRide.org and related services, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  1. Forms, buttons, and links: This website is built using a platform which is a product of and managed by a third party. The third party limits our ability to add additional information that would make these elements more accessible. We continually explore alternatives to these elements using third-party integrations and custom solutions. If you discover an issue while interacting or navigating the website, please contact us using the above contact information.
  2. Social media and video elements such as buttons, live feeds, media, audio assistive technology, and closed captions: Some elements related to social and video media have restricted control of the elements which limits accessibility measures because the issue occurs due to closed templates on the third-party platform or from limited flexibility in third-party integrations. We periodically seek alternatives with these third-party providers with more customizable or accessible integration. If you have difficulty finding, engaging, or interacting with any of the social media or video elements, please reach out using the phone number provided above and we will connect you to the desired content channels or provide the native pieces of content.


Assessment approach
This website has been checked using a variety of tools to determine accessibility barriers and used a third-party provide to remediate all known issues. ReliaRide assessed the accessibility of ReliaRide.org by the following approaches.

  1. Deque Systems’ – axe:Pa11y runner
  2. ANDI Accessibility Testing Tool
  3. WAVE Web Accessibility Evaluation Tool
  4. Content checking tools to check contrast levels and keyboard functionality
  5. Third-party proprietary manual screen reader processes

 

Formal Complaints
If any issues are discovered or occur during your visit on the ReliaRide.org website, please get in touch using the contact information provided above. Please provide the following information as best as possible:

  1. Please describe the experience and how it was discovered
  2. Please share screenshots, screen recordings, or written details of the issue
  3. Please specify if any assistive technologies were in use at the time of the experience
  4. Please provide feedback or instruction on how it could be improved for your personal experience
  5. Please share any opinions or ideas on how we might improve your ReliaRide.org experience

 

Formal Approval of This Accessibility Statement
This Accessibility Statement is approved by the Board of A Blessed Path, Inc. / dba ReliaRide Medical Transportation.
 

Approval Date
October 9, 2024

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